TRANSACTION GUIDE

Click on the "Membership" button on our homepage. You can become a member by filling out the membership form on the page. Click to register.
 

For non-member purchases, your name, surname, GSM and telephone number, e-mail address are required as mandatory fields in order to deliver your order to you..
 

On the product detail pages, there are descriptions, pictures, descriptions and price details of the products.
 

You can reach the product group you want by typing the code and color of the product you are looking for in the search field located in the upper right corner of the page or from the options in the top menu. You can access the display you want by using the filtering buttons.

 

Select the product or products you like and want to buy and add them to your basket. You can see all the products you have added to your basket by clicking the My basket menu in the upper right corner, you can change the quantity information on the products you want, you can remove them from your basket with the delete button, or you can add the +3 year warranty option to your basket.

If there is a DISCOUNT CODE defined in your account, you can add it by typing it in the field on the My basket page and using the USE button.

After filling in the delivery and billing address information, you will be directed to the Payment screen.

Payments are made by credit card, money order, cash at the door and credit card at www.nacar.com.tr.

If you prefer the type of payment by credit card, the name, surname, card number, expiration date, 3-digit security number on the back of the card are written on your card, and you can select the installment option and click the complete order button. Your order is created when the payment is successful.

The plus installment applications of banks vary according to the bank to which your card is connected.

If you prefer remittance payment type, you can click on the complete order button after selecting this option on the payment page. Your order is created when the payment is successful.

If you prefer cash at the door and credit card payment type, you should choose the method you will pay at the door after selecting this option on the payment page; You can complete the payment at the door with one of the cash or credit card options.

After entering the payment information, you can confirm the Distance Sales Agreement, Preliminary Information Form and Personal Data Protection Text fields and click the COMPLETE ORDER button to proceed to the order confirmation screen.
 

You can track your order at nacar.com.tr with your current e-mail address or phone number that you have given during the order creation phase.
 

You can see the status of your orders in the upper right corner of the page, at which stage they are under the ORDER TRACKING title.

Our customers who create an order as a member can see it from the ORDER TRACKING field after logging in, while our non-member customers can follow the order tracking from the ORDER TRACKING section in the upper right corner of the homepage.

After your order is shipped, the courier company will inform you.
 

At www.nacar.com.tr, you can make your payment transactions with credit card, money order, cash at the door and credit card.
 

Order shipments are made within 3-5 business days, except for special holiday periods.
 

All domestic orders are sent with YURTİÇİ KARGO.
 

You will not pay a shipping fee for all your orders from www.nacar.com.tr.
 

Open your package next to the courier. In the event that the product you opened is damaged or incomplete, send a 'DAMAGE ASSESSMENT REPORT' to the cargo officer at that moment. You can return the product with the Damage Determination Report.
 

You must request a refund or cancellation on the MY ORDERS page at nacar.com.tr. It is sufficient to send the product box, warranty certificate and invoice within 14 days from the date of receipt of your return shipments with our contracted 'YURTİÇİ KARGO' with counter payment. Returns of used products with missing product box and warranty certificate are not accepted. When you send it with a different shipping company, the shipping fee belongs to you.
 

You can return unused and unpackaged products.
 

All processes related to the product you return start from the moment your product reaches our warehouse and are concluded within 1 week. All notifications about the return process are sent to your registered e-mail address. makes. The reflection time of your refund amount on your statement varies from bank to bank. (Return will be made according to the payment method)
 

Returns of orders made using the installment option are made in one go to the bank where you used the installment option. However, the bank will refund you in installments.
 

Return of the orders you have made with the option of payment at the door;
Refunds for payment by credit card at the door will be automatically returned to the card you used during the payment at the door.
Refunds of cash payments at the door will be transferred to your account.
 

The warranty period is 2 (two) years from the date of purchase.
 

It is the name of the additional warranty service that Nacar brand watch owners receive in return for a fee at the time of product purchase. The +3 year warranty is an additional warranty service that starts at the end of the 2 (two) year legal warranty period of your Nacar watch and extends the warranty period up to 5 years.
 

For all issues that require technical service support, you can contact us via CONTACT US – TECHNICAL SERVICE contact information.
 

You can send your watch to our technical service with YURTİÇİ KARGO with the contracted code number 162610287 with counter payment Our Technical Service Address: Mehmet Akif Mahallesi Bahariye Caddesi Sülün Sokak No:59 Ground Floor Nalçacı Business Center 34306 İkitelli Istanbul
 

After the hours that reach our technical service, which are out of the scope of warranty, are passed through all the necessary controls and tests and the damage is determined, you will be informed about the pricing. After approval, repair / repair operations are carried out. There is no additional charge for detection.